Module 1. Fundamentals of Culture Design
DP1: Crafting Your Team Culture
WEEK 1
Tues Sept 21
Intro to Human-Centered Culture Design
Assignment
Read through syllabus
Reading required
Thurs Sept 23
Culture Foundations: Core Values, Purpose, and Symbols
Assignment
DP1: Team identity and ritual
Read case studies and come prepared to discuss next class
Module 2. Forms & Principles of Organizational Culture
DP2: Designing a Culture Repertoire
WEEK 2
Tues Sept 28
Culture as a System & The Principles of Performance
Reading
Meadows, Donella H. "Leverage points: Places to intervene in a system." 1999: 980989.
Assignment
DP2a: Designing a policy provocation (due Mon Oct. 4 11:59PM, add teachers to google slide template)
Reading optional
Thurs Sept 30
Outside-in Speaker Series I
Robbie Tilleard, Applied Behavioral Scientist UK Behavioural Insights Team, Humu, Fluidly
Assignment
Read case studies and come prepared to discuss next class
WEEK 3
Tues Oct 5
Culture as Behaviors & The Principles of Creativity & Collaboration
Reading
Weick K.E. Small wins: Redefining the scale of social problems. American psychologist. 1984 Jan;39(1):40.
Assignment
DP2b: Designing a habit provocation (due Mon Oct. 11 11:59PM, add teachers to google slide template)
Thurs Oct 7
Outside-In Speaker Series II
John Paul Stephens, Associate Professor, Organizational Behavior, Case Western University.
Assignment
Read case studies and come prepared to discuss next class
WEEK 4
Tues Oct 12
Culture as Practices & The Principles of Human Flourishing
Assignment
DP2c: Designing a ritual provocation (due Mon Oct. 18 11:59PM, add teachers to google slide template)
Reading required
Thurs Oct 14
Outside-In Speaker Series III
Monica C. Worline, Ph.D., Faculty Member, Center for Positive Organizations, University of Michigan Ross School of Business
Assignment
Read case studies and come prepared to discuss next class
WEEK 5
Tues Oct 19
Outside-In Speaker Series IV
Iris Bohnet, Albert Pratt Professor of Business and Government and the co-director of the Women and Public Policy Program at Harvard Kennedy School
Culture as Stories & The Principles of Diversity, Equity, and Inclusion (DEI)
Assignment
Prepare 1 DP2 provocation to share in class
Thurs Oct 21
Wrapping Up Module 2 / DP2 Shareouts
Reading
Martin, J., Feldman, M., Hatch, M., & Sitkin, S. (1983). The Uniqueness Paradox in Organizational Stories.
Assignment
Polish and Submit DP2 "culture passport" (due Mon Oct. 25 11:59PM, on Canvas assignment)
Reading optional
Module 3: Participatory Culture Design
DP3: Designing a Culture Program for a Partner Org
WEEK 6
Tues Oct 26
Introducing the Culture Program for Partners challenge & Intro to Participatory Design Research
Assignment
Meet with team to strategize
Conduct 3-5 user interviews (by Nov 2 class)
Thurs Oct 28
Insights crafting studio & Intro to Journey Mapping
Assignment
Conduct 3-5 user interviews (by Nov 2 class)
WEEK 7
Tues Nov 2
No Class
Assignment
n/a
Thurs Nov 4
Intro to Experience Prototyping & Prototyping Studio
Assignment
Research Synthesis & Journey Mapping
WEEK 8
Tues Nov 9
Prototyping studio: 1st Program engagement
Assignment
Idea Portfolio (5-10 ideas to share to partner)
Thurs Nov 11
Iteration studio: Test & Refine 1st engagement
Assignment
WEEK 9
Tues Nov 16
Prototyping studio: 2nd Program engagement
Assignment
Thurs Nov 18
Iteration Studio: Test and Refine 2nd engagement
Assignment
Narrow down adn refine single idea
WEEK 10
Tues Nov 30
Intro to Storytelling, Final Pitch prototyping
Reading
Ellen Lupton, Design is Storytelling, Cooper Hewitt Smithsonian Design Museum
Assignment
Final Presentation!
Reading optional
Thurs Dec 2
Final Critique with Partner Orgs
Assignment
Final Presentation + Prototype
Post-Class - Dec 7
Final deliverables to be submitted
Assignment
Final deliverables to be submitted